Policies
Return/Refund Policy
Return/Refund Policy
POLICY
RETURN DEADLINE:
Our policy
lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we
canât offer you a refund or exchange. To be eligible for a return, your item
must be unused and in the same condition that you received it. It must also be
in the original packaging.
Please do
not send your purchase back to the manufacturer.
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There are
certain situations where only partial refunds are granted (if applicable)
Items with
obvious signs of use. Any item not in its original condition is damaged, or
missing parts for reasons not due to our error and any item that is returned
more than 30 days after delivery will be deemed as non-returnable items.
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RETURNS (IF
APPLICABLE):
Once your
return is received and inspected, we will send you an email to notify you that
we have received your returned item. We will also notify you of the approval or
rejection of your refund. If you are approved, then your refund will be
processed, and a credit will automatically be applied to your credit card or
original method of payment, within a certain amount of days.
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LATE OR
MISSING REFUNDS (IF APPLICABLE):
If you
havenât received a refund yet, first check your bank account again.
Then contact
your credit card company, it may take some time before your refund is
officially posted. If youâve done all of this and you still have not received
your refund yet, please use the Contact Us the top of the page
and send us an email. We will reply within 24 hours of hearing from you.
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EXCHANGES
(IF APPLICABLE):
We only
replace items if they are defective or damaged. If you need to exchange it for
the same item, send us an email by clicking the contact us at the top of this
page.
We make sure
to answer all emails within a 24 hour timeframe.
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SHIPPING:
To return
your product please email us for instructions we will answer your email within
24 hours. You will be responsible for paying for your own shipping costs for
returning your item. Shipping costs are non-refundable. If you receive a refund,
the cost of return shipping will be deducted from your refund. Depending on
where you live, the time it may take for your exchanged product to reach you
may vary.
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